Taming the trolls

Get Satisfaction - taking it to the bullies.

-----------

Tom Higley

President & CEO

Pavlov Games

tom@pavlovgames.com

303.570.8888

Begin forwarded message:

From: "Get Satisfaction" <noreply@getsatisfaction.com>
Date: November 30, 2010 11:18:38 AM MST
To: tom@iggli.com
Subject: Webcast tomorrow: Taming the trolls
Reply-To: noreply@getsatisfaction.com

WEBCAST TOMORROW Community College: Managing Sentiment & Preparing for Negativity   Just a quick reminder about our webcast tomorrow (Wednesday):     Community College: Managing Sentiment & Preparing for Negativity   How do you deal with criticism? How do you tame the trolls? Learn how to set the tone for a positive customer community and when negativity shows up - how to deal with it effectively and constructively. Wednesday, December 1st @ 10am Pacific/1pm Eastern Half hour session   https://www.gotomeeting.com/register/466803614?mkt_tok=3RkMMJWWfF9wsRonuqvMZK...">Register now for this free session...   . . .   Monthly Maintenance Window: The first Thursday of the month is in a few days, which means our monthly maintenance window is almost here. We're estimating the downtime will last for 4 hours beginning at 10pm PDT on Thursday December 2nd and we'll be sending progress updates from our status account on Twitter, http://twitter.com/GSFNstatus?mkt_tok=3RkMMJWWfF9wsRonuqvMZKXonjHpfsX77u0oX7H...">@GSFNstatus. . . . Did you miss our past webcasts? They're on YouTube: http://www.youtube.com/getsatisfaction?mkt_tok=3RkMMJWWfF9wsRonuqvMZKXonjHpfs..." style="font-family: Arial, Helvetica, sans-serif; line-height: 20pt; font-size: 11pt; margin: 0pt; text-align: left; vertical-align: text-top;">Driving Traffic to Your Community http://www.youtube.com/getsatisfaction?mkt_tok=3RkMMJWWfF9wsRonuqvMZKXonjHpfs..." style="font-family: Arial, Helvetica, sans-serif; line-height: 20pt; font-size: 11pt; margin: 0pt; text-align: left; vertical-align: text-top;">Encouraging New Member Engagementhttp://www.youtube.com/getsatisfaction?mkt_tok=3RkMMJWWfF9wsRonuqvMZKXonjHpfs..." style="font-family: Arial, Helvetica, sans-serif; line-height: 20pt; font-size: 11pt; margin: 0pt; text-align: left; vertical-align: text-top;"> Have a great holiday!   The Get Satisfaction Team

http://getsatisfaction.com?mkt_tok=3RkMMJWWfF9wsRonuqvMZKXonjHpfsX77u0oX7Hr08..." style="color: #71277a; text-decoration: none;">getsatisfaction.com http://getsatisfaction.com?mkt_tok=3RkMMJWWfF9wsRonuqvMZKXonjHpfsX77u0oX7Hr08..." style="color: #71277a; text-decoration: none;"> © 2010 Get Satisfaction Inc. All rights reserved.

Follow us at:   http://www.facebook.com/getsatisfaction?mkt_tok=3RkMMJWWfF9wsRonuqvMZKXonjHpf..."> http://www.linkedin.com/companies/get-satisfaction?mkt_tok=3RkMMJWWfF9wsRonuq..."> http://feeds.feedburner.com/getsatisfaction/JwXz?mkt_tok=3RkMMJWWfF9wsRonuqvM..."> http://feedburner.google.com/fb/a/mailverify?uri=getsatisfaction/JwXz&loc=en_US&mkt_tok=3RkMMJWWfF9wsRonuqvMZKXonjHpfsX77u0oX7Hr08Yy0EZ5VunJEUWy2YIERdQhcOuuEwcWGog8xwlMCeGBdZNG%2B%2FZJAk68">

If you no longer wish to receive these emails, click on the following link: Unsubscribe